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Questions or Comments?
At Maple Shade Dental of Peoria, we make it a point to listen to our patients. So if you’ve got a question, comment or suggestion, we’d love to hear it. Simply fill out the form below, or if you need immediate assistance, give us a call at (309) 740-3901.
- Monday 7:00 AM – 5:00 PM
- Tuesday 7:00 AM – 5:00 PM
- Wednesday 7:00 AM – 5:00 PM
- Thursday 7:00 AM – 5:00 PM
- Friday 8:00 AM – 2:00 PM
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Our patients leave smiling
Doctor Ruffner is amazing! He really cares about his patients and about the work he does. He knows I have terrible anxiety but he still wipes the tears away when I’m having a hard time. I can’t thank him enough for all he’s done for me and my family. I really appreciate his dental hygentists too, his son is following in his footsteps. The young lady (can’t think of her name…
What a GREAT dental office!! The staff & doctors are wonderful & caring professionals. Every time I go there it feels like visiting family. If you are looking for a dental office that cares about you & your dental needs …. THIS is the OFFICE!!!
Quick appointment and flexibility with being a bit late due to train and traffic. Doctor Ruffner has a good chair side manner.
Every person in the office is so friendly and accommodating, and my dental health has improved drastically since I started going to Maple Shade.
I love the people. They make you feel at home. They work with you. Understanding, helpful. They go out of their way for you as a patient. Amazing service.
Good professional cleaning without any pain. Hygienist consistently checked to make sure everything was OK.
Quick, effective appointments. Good prices and payment options. Great staff. Awesome service and results.
I have always received great care
We always receive friendly professional and efficient service!
Did a very good job on my teeth no pain at all
My dental hygentist was beyond excellent. Wendy is super professional and a wonderful representative of maple shade dental
Dr. Ruffner was recommended to me by my son. As a new patient, the office was able to give me an appointment within a month’s time, and sent two reminders via phone and through text in order that I did not forget my appointment. From the point of walking into their facility, I was greeted very kindly by Tonya, assisted by Richard who guided me through all x-rays and procedures, treated by Ka…
People are so kind.
Wendy was absolutely wonderful. 5 star!!! Whatever you are paying her is not enough.
Wendy was a great dental hygienist, and the overall staff is really nice!
I always receive wonderful care at Maple Shade Dental Group. Karen is a fantastic hygienist and Drs. Shanahan and Ruffner are both excellent dentists.
Very friendly, kind, and professional
Everyone is friendly and cares about my dental health. True professionals.
Everyone is polite and does a good job
Maple Shade is a very warm and caring group of professionals.
Quality staff and services
Very friendly and professional staff. Karen is the best!!
I’ve been a patient at Maple Shade for 27 years. That should tell you all you need to know about the type of dental practice it is. Everyone there is tops.
Everyone at Maple Shade is great. Always friendly and helpful and they really care about you.
Your staff and hygienist were great!!!
Dr. Rufner is EXCELLENT!! Indeed, all of the staff that i encountered were so friendly and helpful.
Friendly and no pain
Great service and awesome staff!! I’ve changed my dentist I’ve had for 30 yrs to Maple Shades Dentistry! !
Staff seemed to work hard to make my visit as pleasant as possible.
Great customer service
We always have a great experience at Maple Shade. My kids love going to the dentist!
Excellent care and concern.
I am very happy with all aspects of my visits there…..from the first person I speak to when I arrive to the last one I am in contact with when I leave….except for the fact that I have to pay this person – ;) Between those times, I also feel that Dr. Shanahan “knows his stuff” and is in complete control with whatever work I need done on my teeth! Oh…I also really…
What a great group of people that take their time. My entire family goes to Maple Shade and we all really like them.
My appointment was right on time. My hygienist, Karen, is friendly, efficient and knowledgeable
Everyone was great and very friendly. They were also very gentle and really cares.
Wonderful set of people that work there. Very friendly and out going.
Good service, friendly staff, better results with my mouth-health than many previous dentists over the years.
Dr Ruffner is a great dentist who cares about his patients
I always feel like I am treated with respect and kindness. I receive wonderful care by the hygienist and Dentist. The office staff is friendly and very helpful. I look forward to my twice a year visits!
My technician/hygienist is the best ever. Very professional, pleasant, and really a neat lady. Dr. Shanahan is a good guy too.
Dr Willey is fantastic
Everyone is really great and helpful. Plus all is very nice.
My hygenist is fantastic – not only the face of Maple Shade, but the hands and the heart of Maple Shade as well.
Everyone I came in contact with during my visit was very kind, and they appeared to be happy with their jobs there. They were efficient, and seemed to be experienced in what they were doing.
Friendly staff w/ hardly any delays
Everyone is always so nice and helpful
Wendy is a very good dental hygienist
On time appointment, quick visit, friendly staff,
Everyone was friendly and helpful and the dentist was wonderful
We are very happy with the friendly staff & having the specialist Dentist so we do not have to go to another office! We tell our friends all the time where we go!
Pleasant Place, concern providers, welcoming
Dr. Willy is awesome! My 12 year old broke the bottom half of his front teeth a couple years ago on his scooter and we had them fixed. They never looked completely natural or even. Dr. Willy took off the old (I believe a resin surface filling?) and redid them. They look amazing and you can’t tell they aren’t his real front teeth! The inside back of the teeth had always bothered my son…
I know the staff and they are super nice! They make you feel at ease. WE LOVE Dr Ruffner!
People and the skill of delivered treatment. I depend on Dr Ruffner for a solid plan and perfect blend of skill and personality.
I like my dental hygienist! She has been my dental hygienist for 10 yrs and is an amazing person and does a great job. Thanks Karen! You deserve the best employee award :-)
Dr. Ruffner is amazing! It was our son’s first cavity and Dr. Ruffner was patient and explained everything to our son as he went. Great experience from an outstanding doctor.
Dr. Ruffner and his assistant are both great,
Always have a good experience
Great service from the staff, dental assistant and dentist!!!
I really love the staff and I was in and out quickly. The dentists themselves are friendly and informative.
Theo is 3. This was his first dental exam. He was not scared. Karen showed him her tools and practiced on his fingers to make sure he had an idea of what was to come. She seemed to put him at ease. (Cartoons helped too.)
Dr. Ruffner and his assistant today were very understanding and made the visit and repair work as pleasant as could be. I got in right away the same day I called.
High Quality Care of patient and work completed.
Jessica was great with my 11 year old; she was patient and kind! Great job!
I was delightfully impressed with every flow of Maple Shade. Honestly i am Extremely critical of dentists and anything pertaining. I was highly impressed.
Friendly and very helpful staff! Karen is fantastic!
Very friendly staff!
Friendly staff and great service!
Always good service.
Everyone is so nice, helpful, and professional
Good service, right in and out with minimal wait
Service prices are reasonable, personnel is accommodating and I am satisfied thus far with the work I’ve had done.
The Staff at Maple Shade provide excellent customer service. They make the dental experience truly feel like you’received at a picnic with friends and family.
I would have never thought I would change my dentist but after my daughter had braces at Maple Shade the staff impressed me. I have had nothing but pleasant experiences with Maple Shade. Am now a patient myself.
Love the overall experience and staff…always feel comfortable when I’m there
Very friendly staff, very quick and efficient check in and out. But most of all I really felt comfortable with Dr. Ruffen and he did amazing work on me. Super impressed with the whole office start to finish.
Excellent. Dr Ruffner is very experienced and thoughtful.
Good place, friendly people.
Great hygienist. She is awesome. Makes it convenient for my schedule.
The office is well organized, the staff are highly competent and the wait time is always minimal. The office sends email reminder of appointment as well as phone calls to confirm one is able to keep the appointment.
Friendly. No wait – well organized office. Excellent care. Trustworthy.
I tell everyone how wonderful you are, how Dr. Ruffner is. I have referred SEVERAL people to your group and they love you as much as I do!
Everyone is very pleasant, and caring.
Great patient care from the time I stepped off the elevator to the time I left
Minimal wait times and friendly staff.
Always excellent service from the entire staff!
Excellent, friendly service! Ready when I arrived, appointment easily completed on time, dentist was ready quickly too!
Makes me feel like I’m family…service goes beyond than just dental care.
All staff has been pleasant to deal with.
Karen was friendly, professional, and efficient.
The people are very courteous and helpful.
My dentist and the staff were very friendly and helpful!
The overall experience was good. I enjoyed my time at Maple Shade Dental.
Everyone is friendly and I get great dental service
Fast, friendly and professional service. I always know I’ll be taken care of.
Professional and friendly staff. They do an excellent job.
I received great care from my dental hygienist.
Dental hygienists are very professional! Wendy is incredible with my kids!